I am very fortunate to have received hundreds of thank you letters

- here are just a few that I have received recently.


I just wanted to say that I am very impressed with your kids page and my kids are learning a lot about how to look after their new puppy.
Please keep up the good work & I hope to see updates in future for the kids benefit.
Yours sincerely Margret

I really want to thank you for the wonderful, useful info you gave me. I have already noticed a difference in my dog in the four days since I have had the pup. ... Well, with gentle guiding and telling him when he was wrong and showing him as you said that he still gets just as much love he is settling in to this new family ... Thank You Thank You again, I will try to get those books as well.

Thank you so much for your advice, I will try to follow them and Iíll let you know if it worked with him. If not, I think my husband needs treatment (Iím kiddingÖ). Best regards, Elizabete

Thank you so much for your advice ... We took our little dogs on Sunday morning and we all loved it ...Thanks again, Kim

Thank you for all of your great advice, I can tell that you are a total dog lover!  I have found several things you have mentioned very useful and this is coming from a person that has raised puppies for many years!  ... I enjoyed your website and thank you for your great advice.  Niki


Hi Lisa, Thank you so much for your prompt reply to my E-mail. It's a relief to hear that my dog is not that unusual and that it was nothing we had done wrong. ... I've taken some of your ideas on board and will try to use them where appropriate. Your dog Storm was obviously very special so thanks to you and her!
Have a good 2003.  From Julie

Thanks Lisa - you have eased my mind.  Regards, Heather

Dear Lisa, Thank you so much for your advice I will be sure to take it up!!  Thank you again for your advice and prompt reply it is a great comfort to know that good advice is only an email away.  Kind Regards Natalie

It's so good to have you to write to for information.  Thanks again so much. I really appreciate the work you are doing.  Leila

Hi Lisa,

Thank you so much for your prompt reply and your helpful hints. We have already put several of them into practice and we are slowly getting results. He really is a little love and I am sure we will get there eventually. He tries so hard to please.  Thank you again for your help and we will certainly let you know how he is progressing.  Bye for now, Beryl & Ray.
Congratulations on an excellent website. I recently got  a puppy and found your information so helpful. I am looking  forward to the whole experience and you helped give me an insight into what's yet to come! Thanks.  Kind regards Lisa

Dear Lisa Thank you so very much for the efforts to provide us with proper guidance. I can see that you have spent a lot of time researching and  replying to me ! My wife and I are grateful and appreciate your kindness. We shall digest the wealth of information you have provided us in this email. Have a Happy and Peaceful 2003.  Kind regards, F Huai


Since February 2000, when I started this site, I have written back personally to thousands of emails free of charge but I have now included (and added to) a FAQ (Frequently Asked Question) Page where hopefully you can find an answer to your question and there is a lot of information that can be found around the site.  If you cannot find your answer, please include whatever you think is relevant in your email - the more you tell me, the clearer the picture I will have of your situation.  I do reply to every one but if you have not received a reply within 2 weeks, please email me again as I may not have received your email or been able to access your email address.

Please Note too that I do not receive emails that contain viruses, worms etc - my Server stops them before they get to my 'inbox' - if you receive a notice from WestNet, please email me again once your computer is virus free.  Thank you.

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